Change Communication

COURSE

DURATION

Change Communication

1 Days

PROGRAMME OVERVIEW

  • understand the key role of communication in change .
  • know how to deliver bad news & long-term organisational changes.
  • communicate effectively in the face of unpredictable change .
  • appreciate the roles & duties of communicators, HR and leaders during change processes .
  • understand successful channels, tactics and techniques for communicating change .

WHO SHOULD ATTEND?

This Change Communication course is suitable for anyone with responsibilities for internal communication in organisations that face frequent or sustained change.

PROGRAMME CONTENTS

  • Deal with resistance to change, its sources and solutions.
  • Understand how communication has such an important role to play in change.
  • Communicate bad news messages
  • Communicate long-term, organisation-wide changes
  • Communicate in the face of open-ended, unpredictable change

CERTIFICATION